Delivery and Returns

Refunds and Returns General Public

If goods arrive damaged please advise us within three working days by email to arrange return and refund of the items.

If for any reason you are not satisfied with your goods, please contact us by email within seven working days after they were received. We will arrange to exchange, or refund the goods, providing they are returned in perfect condition, unused and with their original packaging.

Refunds for the return of goods and reimbursement of the cost of postage will be made to the purchasers credit/debit card account within 30 days after notification.

We strongly recommend using a tracked/signed for delivery service as we cannot be held responsible for undelivered items.

ABX Distribution and ABX are the trading names of ABX Distribution.

Registered in Ireland number 57542 Registered Address: 14A South Summer St. Dublin 8 Ireland D08 C2Y

Trade Warranty and Returns

As part of our continual improvement strategy we have implemented changes to our trade warranty and technical service procedures to offer an even faster turn-around. As part of this procedure we ask that a returns number is obtained before products are returned to us. The returns number should be quoted on the outer carton the goods are returned in and on any paperwork or correspondence. A returns number can be obtained by calling 01 543 2777 or emailing it to info@abx.ie.

We strongly recommend using a tracked/signed for delivery service as we cannot be held responsible for undelivered items.

This procedure is designed to make returning products as hassle and issue free as possible so thank you for your help with this.